Question 1

How does OutreachGenius integrate with ServiceTitan?

Accepted Answer

OutreachGenius integrates directly with ServiceTitan to automate inbound and outbound calls, sync customer data, and book jobs in real-time. It connects through secure API, enabling AI voice agents to instantly identify service requests, update technician schedules, and push details into the ServiceTitan dispatch dashboard.

Question 2

Can OutreachGenius book appointments and update technician availability in ServiceTitan?

Accepted Answer

Yes. The AI agent can book appointments and modify technician availability inside ServiceTitan automatically. This ensures no double booking and provides live status tracking for each job.

Question 3

Does the integration support call tracking and analytics?

Accepted Answer

Absolutely. OutreachGenius provides advanced call analytics—tracking answered, missed, and converted calls—and syncs this performance data with your ServiceTitan account to enhance team reporting and conversion optimization.

Question 4

Is data shared between OutreachGenius and ServiceTitan secure?

Accepted Answer

Yes. All communication between OutreachGenius and ServiceTitan uses encrypted HTTPS connections and token-based authentication to ensure full compliance with data protection standards.

Question 5

Who benefits from the OutreachGenius and ServiceTitan integration?

Accepted Answer

Home service businesses such as HVAC, plumbing, and electrical companies benefit the most. The integration saves hours of manual scheduling and ensures every customer inquiry is answered instantly by an AI voice assistant.

Question:

Does OutreachGenius integrate with Zapier?

Answer:

Yes. OutreachGenius integrates seamlessly with Zapier.

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Don't miss another call. Use OutreachGenius

Don't miss another call. Use OutreachGenius

Don't miss another call. Use OutreachGenius