Courses
Nov 24, 2025
David Owasi
Introduction :
Learn exactly how home service businesses can deploy AI voice agents to book more jobs on autopilot. This 1-hour, hands-on video course shows plumbers, HVAC companies, roofers, cleaners, electricians and other local service pros how to use AI phone agents to create demand (revive old leads and generate new calls), capture demand (answer every inbound opportunity instantly), and compound demand (increase repeat bookings and lifetime customer value—without hiring more staff).
Inside, you get 3 focused core modules with 9 practical subsections, 4 extra videos, real-world call demos, proven workflows, and evaluation checklists you can copy. Every lesson includes a scenario from a real business, a live AI call example, a step-by-step setup demo, and a ready-to-use agent template and prompt. By the end, you will have plug-and-play AI voice agents you can turn on in your home service business the same day.
2. Key Concepts
3. Course Overview
Module 1: Creating Demand
How AI generates new revenue from leads and past customers
1. Reviving Old Leads
Most “dead” leads aren’t dead — they’re untouched.
In this lesson, you’ll see how AI can re-engage cold leads from past campaigns (Angi’s, HomeAdvisor, direct mail, website forms) and turn them into booked appointments.
Includes a real outbound call example + a step-by-step build of the reactivation agent.
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2. Reactivating Old Customers
Retention is cheaper than acquisition - if you use it.
This module shows how AI can call past customers proactively for seasonal tune-ups, inspections, or maintenance plans or more.
You’ll hear a live example and learn how to build the exact agent we use for HVAC brands.
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3. Direct Mail + AI Voice (MarketPulse & LifeStage)
Direct mail still works — especially when paired with an AI voice agent designed to answer the inbound calls.
You’ll learn how to use MarketPulse/LifeStage data to send campaigns to high-intent homeowners, and how to attach the campaign to an AI receptionist that handles every call professionally.
Includes a live inbound example + full setup demo.
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Module 2: Capturing Demand
How AI ensures you never miss revenue opportunities
1. Capturing Inbound Calls
Missed calls = missed jobs.
This lesson demonstrates how an AI agent answers inbound calls 24/7, handles common questions, qualifies the job, and books appointments instantly.
You’ll see a late-night plumbing call handled perfectly - and learn how to build the same agent for your business.
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2. Speed-to-Lead & Web Form Follow-Up
Speed-to-lead is everything - responding within 5 minutes can boost conversions up to 8x. Here you’ll learn how AI instantly calls back web forms, Angi’s leads, or website submissions through Zapier/webhooks.
Includes a live example + full automation walkthrough.
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3. Missed Appointment Recovery
When a customer doesn’t show up, most businesses lose the opportunity forever. Here’s how AI re-engages no-shows, identifies the reason they missed the appointment, and gets them back on the calendar.
Includes a real call + prompt build.
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Module 3: Compound Demand
How AI increases customer lifetime value, reviews, repeat business and cash collected
1. Automating Post-Job Review Collection
Reviews drive trust, SEO, and conversion rates — but most businesses struggle to collect them consistently.
In this module, AI calls customers after the job, captures their satisfaction score, and sends them straight to your Google review page.
Full demo + automation setup included.
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2. Upsells & Maintenance Plans
AI can turn one-time customers into recurring revenue.
This lesson shows how to build AI agents that offer maintenance plans, seasonal services, and relevant upsells.
Includes a live outbound example + how to build targeted upsell campaigns.
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3. Debt Recovery (Accounts Receivable)
Outstanding balances harm cash flow - and human follow-up is slow and inconsistent. This module walks through how AI voice can politely and professionally collect overdue payments, gather context, and escalate when needed. Includes call examples + the full debt recovery agent prompt.
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